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Questions & Answers

Q&A Session

Posted By on December 14, 2020

There's certain questions that we see hear frequently at Doodle Bag regarding our bags and printing methods. So here's our answers to the top 5 questions that we get asked. If you have a questions regarding our product and what we do, just get in touch and we will be happy to help.

What is Fairtrade cotton?

The Fairtrade certification is given to a product when the supply chain involved in the processes of making the cotton has been verified as paying a stable price for their products. This ensures that cotton farmers receive a fair price for their goods. By buying a Fairtrade certified product you have the assurance that the workers involved in the process are paid a fair wage and the farmers are paid a legitimate price.

At Doodle Bag we stock a Fairtrade Certified cotton tote bag that can be personalised with your own photos, logos, or create your own design using our ready to go images!

What is organic cotton?

Organic Cotton is cotton that has been cultivated without the use of any chemicals including pesticides or fertilisers. It also is free from any genetic modification. This means it has a significantly lower carbon footprint, but demands a higher price because it is more difficult to successfully grow in large quantities, and is more scarce than non-organic cotton.

Here is Doodle Bag's range of GOTS Organic products.

What is a tote bag?

Tote bag is a broad term for a bag that is generally used when referring to a bag that has two handles and doesn't have a fastening. The word tote, which means "To carry" dates back to the 17th century, and word was popularised in the 1960's when tote bags emerged as a practical fashion accessory due to their flexibility and lower value than traditional handbags. At Doodle Bag, we generally refer to a tote bag as a lightweight bag in a portrait shape, but technically speaking all of our products are tote bags.

What is digital printing?

Digital printing is a very broad term that refers to any kind of printing that involves applying a print using digital equipment directly onto an end product. Common implementations of this include inkjet and transfer printing. This kind of print allows for photographic prints and an almost unlimited colour range. Unlike traditional print methods such as screen printing, digital printing doesn't require the replacement of any physical print plates and therefore usually has a quicker turnaround time between individual print jobs. This is the print technique that we use here at Doodle Bag.

Do you offer discounts?

We offer bulk discounts over all orders with more than 1 unit of the same product, and the bulk discount will increase as the unit quantity increases. We also do offer at different times of year, so if you are interested in keeping up to date with these sign up to our newsletter to receive updates and also some exclusive offers.

Do your products have washing/care instructions?

As our bags are untreated 100% natural cotton we do not recommend washing them as it could cause shrinkage. If you need to clean your bag, it is best to hand wash in cool water or sponge down the affected area. We do have a blog explaining different ways to clean your tote bag here.

How can I print my photo on a bag?

Our design tool allows you to upload images from your device, or insert from your Instagram or Facebook account. Just click Start Designing, choose your product, then click Add Image.

Can I add my own text and change the font?

Absolutely, just hit "add text" and then type your message. You will then be able to change the font, re-size and re-colour. There's also options for pattern fills. Be sure to play around with the tool to get a sense of it's full potential.

If you don't see a font you like, get in touch and we can add new fonts from the Google Font Library.

Can I make a repeat order?

Visit the My Orders page, where you will see a list of all your previous orders with us. Then select the order you would like to repeat, and click "View Customised Product". Your previous design will then load, where you can either edit it, or check out again if you would like to keep it the same.

What are your delivery costs?

We offer standard delivery to the UK for free.

For international or non-standard shipping i.e. tracked or next day, there is a charge that will be calculated at checkout after you enter your shipping address.

What if I don’t like my product once I’ve received it?

We cannot accept returns of personalised and custom-designed products unless the item itself is inherently faulty. Unprinted/plain products can be returned within 30 days. Please get in touch or read our terms and conditions for more information.

For our full list of commonly asked questions visit our FAQs page

If you want to read more information about our company's privacy policy and terms & conditions click here