General Terms and Conditions of Trade
Doodle Bag provides this site (doodle-bag.com) to you subject to the terms contained in this document (agreement). If you do not agree with any of the terms of this agreement, do not access or otherwise use this site. Your use of this site shall be deemed to be your agreement to abide by each of the terms set forth below. It is the responsibility of the customer to read such conditions before entering upon a transaction.
2. User Account, Password & Security
The creation of an account is optional to purchase from Doodle Bag. However if you choose to register you will receive a password and user account. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities that occur under your account. You agree to (1) immediately notify Doodle bag of any unauthorised use of your password or account or any other breach of security and (2) ensure that you exit from your account at the end of each session. Doodle Bag cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
3. Proprietary Rights (Trademarks & Copyright Notice)
You acknowledge and agree that any content, including but not limited to text, photos, graphics, etc. or material contained or distributed through the site, by Doodle Bag, its advertisers or third parties, is protected by trademarks, service marks, patents, copyrights, or other proprietary rights and laws.
You therefore may not under any circumstances use or distribute any content received through the site without authorization of the content owner. You agree not to publish, reproduce, copy, in whole or part, nor upload, download, post, email, sell or otherwise distribute content available through the site.
You retain all ownership rights to your content submitted to the site. However by submitting your content to the Doodle Bag online designer, you grant Doodle Bag a nonexclusive, worldwide, transferable license to use, copy, reproduce, modify, publicly display, and distribute your content.
Design library: all images and vectors in the design library are subject to licensing rights.
4. Intellectual Property Policy
We respect the intellectual property right of others, therefore we ask you to do the same.
Licensed or copyright images, logos or trademarks must not be submitted to reprint without the consent of the owner. The products designed by the user is printed by Doodle Bag as part of an automated printing service and therefore Doodle Bag is not responsible for the selection of images, design(s) or the content of the materials printed.
Doodle Bag shall not be liable for any claim or expense arising out of any illegal matter printed for the customer. The customer shall carry any legal costs incurred in such matter.
If you believe your content has been copied in any way that constitutes copyright and/or trademark infringement, please notify Doodle Bag copyright by Email: email@example.com
5. Rules of Conduct
The following rules of conduct apply to your use of the website and to any and all materials you post on doodle-bag.com, including text, graphics, chat, messages, files or any other material (collectively user submissions) whether the user submission is included in blogs, emails, comments, or any other portion or feature of doodle-bag.com.
You may not, in connection with the Website:
- Upload, post, email or otherwise transmit any user submission that is libellous or defamatory, pornographic, sexually explicit, unlawful or plagiarized;
- infringes or violates any patent, copyright, trademark, trade secret or other property right;
- breaches a duty of confidentiality by which you are bound due to a contractual or fiduciary relationship (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- a reasonable person would consider harassing, abusive, threatening, harmful, vulgar, profane, obscene, excessively violent, racially, ethnically or otherwise objectionable or offensive in any way;
- constitutes a breach of any person’s privacy or publicity rights, a misrepresentation of facts, or hate speech;
- violates or encourages others to violate any applicable law, statute, ordinance or regulation;
- promotes software or services that deliver unsolicited e-mail; or
- contains viruses, Trojan horses, worms, time bombs, cancelbots or other similar harmful programming routines
6. Terms of Sale
By placing an order you are offering to purchase a product(s) on and subject to the following terms and conditions.
7. Delivery/Shipment & Costs
Any dates provided for delivery are an approximate only. We are not responsible for the timely receipt of goods once dispatched to our customer. We are not responsible for the courier service delivering goods. As such late deliveries will not be refunded.
A shipment service provider chosen by Doodle Bag shall conduct delivery.
Orders will be dispatched via Royal Mail and for larger parcels a Courier Service.
Orders must be placed before 11am Monday to Thursday for Express Delivery to be guaranteed, not including bank holidays.
Delivery via courier on a Saturday is not possible.
Any goods returned to Doodle Bag described as undeliverable, will be subject to a redelivery charge.
Orders of fewer than 30 items that have not been received within 10 working days of dispatch (UK delivery) must be reported to Doodle Bag.
Doodle Bag reserves the right to cancel any order for any product that may violate intellectual property rights of a third party and will notify the purchaser that the order has been cancelled
8. Overseas Delivery
Overseas delivery is available and the cost is given in your shopping basket.
Parcels leaving the British Isles shall be identified with a customs label identifying the contents of the parcel. This may be examined by customs and you may be liable for custom duties and taxes
All Prices on our website and that we quote are in British Pounds Sterling (£GBP)
Prices and Products may change at Doodle Bag’s discretion.
Prices given include the statutory incidental taxes, in particular Value Added Tax (VAT).
Postage and Packaging is charged for separately and shown separately on the invoice.
10. Payment Terms
Online payment will be carried out according to the customer’s choice of debit/credit card, or PayPal.
The customer shall always pay for goods prior to print and dispatch.
If the customer is unhappy with the item and the item is not personalised, the customer may return the item. The customer must notify Doodle Bag within 7 days of receiving the item that they would like a refund. The return will be covered by the cost of the customer. Once the item is received a refund will be issued. . Any refunds can only be reimbursed to the original card that was used to make the purchase.
12. Damaged Goods
Any faulty or damaged goods should be reported to Doodle Bag within 2 days of the product(s) being delivered. You should include full and precise details as to the nature of the damage. The customer must provide Doodle Bag with the faulty goods to enable us to inspect the same. In the event of any faulty or damaged goods, the goods will be replaced. In the case of returns due to damage Doodle Bag will pay for the cost of postage. A refund or replacement will not be offered in the instance that an image of poor quality has been supplied by the customer and printed by Doodle Bag.
13. Alterations & Cancellation
The customer does not have the right to reject or return goods without the consent of Doodle Bag. Personalised items may not be exchanged or refunded should the customer (a) choose the wrong size at the time of order (b) input the incorrect wording, images or to any other circumstance under a similar nature.
Doodle Bag will attempt to make any amendments to requested orders in a timely manner. However if this request is received after the product has been printed, Doodle Bag shall not be liable for the cost of a reprint.
14. Errors and Inaccuracies
Doodle Bag does not take responsibility for any customer errors or spelling mistakes on orders when placed online. We also do not accept responsibility for errors on large (quoted) orders once the customer has confirmed the design proof via email.
15. Variation in Bag Size and Colour
The bags are made from natural processes and materials and there fore variations may occur in colour and and fabric quality. Variation in bag size do occur due to the product being machine sewn by hand. International accepted standards of tolerance for hand crafted goods is applicable and the rate is 5%. Differences and variations occur between batches and therefore we cannot guarantee sizing and colouring to be the same.
16. Colour & Sample Matching
All colour swatches on our website and that we provide are matched as closely as possible to represent the colour of the selected garment/text/design. However this is not always an exact representation due to various factors so we are unable to guarantee an exact match. Should you have any concerns regarding this you should “ask before ordering” as any customer complaints relating to the graphic swatch and/or actual garment colour when receiving will be non refundable. The customer must therefore accept responsibility for their chosen colours before placing a firm order.
We are unable to print white, any white areas on the images/designs submitted will not be printed and instead the colour of the bag will show through. If you have any queries please contact us to discuss. Doodle Bag do not take any responsibility for white on photographs/designs not being printed.
17. Online Design Service
Doodle Bag offers an online service that allows customers the opportunity to create and view an illustration of their chosen design/text and uploaded images, design library, on our products. We accept no responsibility for poor images/designs submitted to us. The higher quality of image, the better the print. Refer to the Help & FAQs as to what files/sizes work best. Licensed or copyright images, logos or trademarks must not be uploaded without the consent of the owner. When submitting your content to the Doodle Bag designer, you grant Doodle Bag a nonexclusive, worldwide, transferable license to use, copy, reproduce, modify, publicly display, and distribute your content.
18. Discount Codes
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
Doodle-bag.com (the site), or third parties may provide, links to other websites or resources. As Doodle Bag have no control of such sites and resources, you acknowledge and agree that Doodle Bag is not responsible for the availability of such sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources or the policies or such sites and resources.
Doodle Bag is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource
20. Public Reputation
You acknowledge and agree that you will not use any product ordered from the Site in a way that would be damaging to Doodle Bag reputation or that of its employees, directors, licencors or partners.
21. Variations/Correction of Errors and Inaccuracies
Doodle Bag uses reasonable endeavours to ensure the information on the site is accurate, however the information and product listings on the site may contain typographical errors or inaccuracies and may not be complete or current. We make no representation or warranty that any information is accurate, complete, or up-to-date and, to the fullest extent permitted by law, we accept no liability for any loss or damage caused by any reliance placed on such information placed by you or anyone to whom you may communicate such information.
Doodle Bag shall have the right at anytime without any liability or notice to amend, remove any content of the site including prices, sales literature or other documents as long as such alterations do not materially affect the quality of the goods.
22. Warranty Disclaimer
23. Limitation of Liability
In no event shall doodle-bag.com, or any subsidiary, parent, affiliate, officer, director, licencor, employee, supplier, distributor, re-seller agent, owner, or operator of, be liable to you for any indirect, direct, special, punitive, incidental, or consequential damages whatsoever resulting from any (i) mistakes, errors, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website, (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein, (iv) any interruption or cessation of transmission to or from our website, (iv) any bugs, trojan horses, viruses, or the like, which may be transmitted to or through our website by any third party, and/or (v) any omissions or errors in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, emailed, or otherwise made available via the website, whether based on warranty, tort, contract, or any other legal theory, and whether or not the company is advised of the possibility of such damages. the foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
you specifically acknowledge that doodle-bag.com shall not be liable for user submissions or for any offensive, defamatory, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
The Website is controlled and offered by doodle-bag.com from its facilities in the United Kingdom. doodle-bag.com makes no representations that the Website is appropriate or available for use in other locations. Those who access or use the Website from other jurisdictions do so at their own volition and are responsible for compliance with local law.
You agree to indemnify, defend and hold Doodle Bag, its employees, directors, officers, affiliates, agents, and licencors harmless from any and all judgements, losses, awards, liabilities, costs and expenses (including and not limited to, legal fees) arising out of or based on (1) the content you submit, or transmit through the site (2) your use of the site (3) your connection to the site (4) your violation of the agreement (5) your violation of any rights of a third party.
25. Governing Law and Jurisdiction
These Terms and Conditions are governed by and constructed in accordance with English Laws, and in the event of any disputes or claims associated with the terms and conditions will be subject to the jurisdiction of the courts of England
26. Security Policy (Payments)
Our Payment Service Provider is Stripe – Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.
You can learn more about the technical details of Stripe’s secure infrastructure here: https://stripe.com/help/security
Stripe provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Stripe utmost priority to ensure that transaction data is handled in a safe and secure way.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.
27. Data Protection
Doodle Bag uses personal data of the customer for appropriate purposes and according to statutory regulations. The personal data given (i.e. name, email address, delivery address, bank details) for ordering products is used by Doodle Bag for fulfilment and handling of the contract only. This data is treated confidentially by Doodle Bag and is not given to any third parties who are not part of the ordering, delivery and payment procedures. The customer shall be entitled to access information on their personal data which Doodle Bag has saved about them, free of charge. They are also entitled to the correction of incorrect data, and the deletion of their personal data if they choose so, as so long there is no legal obligation to retain such data.
If you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bring court proceedings against you.
29. Ethical Sourcing Policy
As a reputable and trusted business committed to offering its customers high quality products, Doodle Bag recognises its obligation to ensure that suppliers are operating ethically.
We expect our suppliers to consistently provide an environment, which protects their employees’ health and safety and basic human rights.
All suppliers are expected to comply with their national employment laws and regulations with particular regard to:
- Minimum age of employment
- Health and safety
- Rates of pay
- Working hours
- Terms of employment
- Freely chosen employment
- Freedom of association and the right to collective bargaining
- No discrimination, harsh or inhumane treatment
Doodle Bag will never knowingly source stock from countries, which are in breach of the above principles. We also look to our suppliers to instil these principles when dealing with their own supplier base. Doodle Bag recognises the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.
The place of fulfilment for all services in relation to doodle-bag.com is the place of business of BAG IT DON’T BIN IT LIMITED TA BIDBI, a company registered in England and Wales
167 Rutland Road
Our company registration number is 06307861.
Our VAT registration number is
Telephone Number: 0114 270 2736